We're thrilled to announce that Blackship is moving to a larger warehouse! We will be relocating our headquarters from Motomachi, Yokohama, to Shinkoyasu, Yokohama, during
February 17-20, 2025 (Monday-Thursday)
.📆 Temporary Operations Suspension and Shipping Delays
Our customer service and operations will be temporarily suspended
February 17-20, 2025 (Monday-Thursday)
.Saturday, February 15th
will be the last day we can ship from our current office.To avoid delays, we encourage you to ship any packages in your mailbox at your earliest convenience.
Shipping will resume on
Saturday, February 22nd
, but please expect some delays as we work through the backlog.📦 New Blackship address
If your package is scheduled to arrive
after February 15th
, please use our new shipping address:〒221-0013 神奈川県横浜市神奈川区新子安1-2-4ビジネスセンター4階 BS
(221-0013 Kanagawa, Yokohama, Kanagawa-ku, Shinkoyasu, 1 Chome−2−4 Business Center 4th floor BS)
Your K Number (Mailbox Number)
Your Name and Surname
Address Breakdown:
- Postal Code: 221-0013
- City: 横浜市 (Yokohama)
- State/Prefecture: 神奈川県 (Kanagawa Prefecture)
- District/Town: 神奈川区新子安 (Kanagawa-ku, Shinkoyasu)
- Street Address: 1-2-4
- Building Name: ビジネスセンター4階 BS KXXXX (Business Center 4F, BS KXXXX)
- Phone: 045-225-9061
Note:
The official new warehouse address is
〒221-0013 神奈川県横浜市神奈川区新子安1-2-4
オルトヨコハマ
ビジネスセンター4階 BSK12345 / 221-0013 Kanagawa, Yokohama, Kanagawa Ward, Shinkoyasu, 1 Chome−2−4 Orto Yokohama
Business Center 4th floor BS123456 as we initially informed customers through a newsletter.
However, after receiving multiple reports from customers unable to fit this address due to character limits, we decided to remove "Orto Yokohama" from our official HelpDocs and Blackship website information.
This change does not affect package delivery, as shipping carriers can still deliver the package without this information. If you have already entered "Orto Yokohama / Oruto Yokohama" in the seller's website, you do not need to edit it. 🛒 What if I Already Have a Pre-Order?
If you’ve placed pre-orders, please contact the store and ask to update the delivery address.
If updating the address isn’t possible, don’t worry!
We’ll forward your packages from our old address to the new one free of charge for 2 months (until April 22nd).
However, this will result in delays when receiving your packages.If you have already made a pre-order for a later date and cannot change the address, please reach out to customer support.
Thank you for your cooperation, and we look forward to continuing to serve you at our new location!
Best regards,
The Blackship Team