We're thrilled to announce that Blackship is moving to a larger warehouse! We will be relocating our headquarters from Motomachi, Yokohama, to Shinkoyasu, Yokohama, during .

Our customer service and operations will be temporarily suspended .

will be the last day we can ship from our current office.

To avoid delays, we encourage you to ship any packages in your mailbox at your earliest convenience.

Shipping will resume on , but please expect some delays as we work through the backlog.

If your package is scheduled to arrive , please use our new shipping address:

〒221-0013 神奈川県横浜市神奈川区新子安1-2-4,4階 BS

(221-0013 Kanagawa, Yokohama, Kanagawa-ku, Shinkoyasu, 1 Chome−2−4, 4th floor BS)

Your K Number (Mailbox Number)

Your Name and Surname

The official new warehouse address is

〒221-0013 神奈川県横浜市神奈川区新子安1-2-44階 BSK12345 / 221-0013 Kanagawa, Yokohama, Kanagawa Ward, Shinkoyasu, 1 Chome−2−4 Business Center 4th floor BS123456

as we initially informed customers through a newsletter.

This change does not affect package delivery, as shipping carriers can still deliver the package without this information. If you have already entered "Orto Yokohama / Oruto Yokohama" in the seller's website, you do not need to edit it.

📦

Our new warehouse does not have a big freight service elevator like our current warehouse. If you purchase a large or heavy item, please contact us in advance. We will need to arrange the preparation for international shipping and delivery through a third-party packing company, and you will be required to ship directly to them first.

If a large package that we cannot accommodate arrives, we will not be able to receive it in our warehouse.

Maximum package dimensions we can receive in our new warehouse:

Width: 60 cm

Height: 150 cm

Weight: 60 kg

Please note that Amazon packages are not included in this forwarding service. If an Amazon package is sent to our old warehouse after April 22, it will either be returned to Amazon or left in an incorrect location by Amazon staff, which could result in the package being lost.

For any additional questions, feel free to reach out to help@blackship.com.

Thank you for your cooperation, and we look forward to welcoming you to our new and improved warehouse!

Best regards,

The Blackship Team

The strike by Canada Post's postal workers ended on Tuesday, December 17 (local time), as confirmed by Canada Post. Japan Post has also announced that international mail shipments to Canada resumed yesterday, Wednesday, December 18.

However, Canada Post has indicated that significant delivery delays are expected as they work through the backlog of mail accumulated during the strike.

Additionally, please be aware that backlogs often increase the risk of missing or misplaced packages during processing.

We sincerely apologize for any inconvenience this may cause and appreciate your understanding.

For Japan Post's official announcement (Japanese):

Effective January 1st, DHL will implement the following fee changes:

¥3,300 (approx. $22.55 USD) for packages with any side exceeding 100 cm (reduced from the previous 120 cm threshold).

¥3,300 (approx. $22.55 USD) for packages weighing over 25 kg but less than 70 kg.

If a package qualifies for both the size and weight conditions, only the Oversized Cargo fee will apply.

All fees will be charged in USD based on real-time currency exchange rates at the time of shipping. The USD amounts provided above are estimates and may vary.

These adjustments are in line with DHL’s global shipping policy updates.

Dear Customers,

Our office will be closed for the Japanese holiday season from.

Email and chat support will be paused during this time.

Shipments will resume on

All inquiries and shipments will be handled in the order they were received once we return.

Thank you for your understanding, and we wish you a wonderful holiday season! 🎄🎉

The Blackship Team

Attention Blackship Passengers: Christmas is coming soon, and many Japanese stores are offering amazing Black Friday deals right now! 🎉 Take advantage of these fantastic sales to get unique gifts for the season.

enjoy for all shipping requests placed during this period (all time zones).

Stock up on unique gifts and treasures for the holidays from Japanese stores during Black Friday—this is the perfect time to shop! Then ship them with Blackship to make Christmas extra special for your loved ones! 🎄🎁

Even if your package is prepared for shipment after December 10th due to high demand, you’ll still qualify for the discount as long as you make your shipping request within the promotional period.

Save on shipping and spread the joy of Christmas with Blackship! Happy shopping and shipping this holiday season!

We have an important update regarding our storage fees at Blackship.

, we will update our storage fees based on package size. Here’s a quick look at the new fees in US dollars:

Please note that all packages will still enjoy 45 days of free storage. If your account is set up with a foreign currency, fees will be converted accordingly.

For customers using Two-Step Checkout (Pack & Hold), be aware that once your package is marked "Ready to Ship," you will have 7 days to complete your shipping request. After 7 days, your ready-to-ship package will accrue storage fees based on the daily rate.

Finally, these new shipping fees will not be discounted based on your Blackship Reward Plan level.

We are sorry for any inconvenience this may cause. We're implementing these changes because we're running out of space in our distribution center. While we search for a new location, this update is necessary to ensure smooth operations. Later in the year, we intend to reduce these storage fees once we've relocated to a larger distribution center.

We have refined our K-Pop Album Handling Service.

: Benefit from our extensive experience selecting the items you treasure.

Pay less by shipping only what you want, like exclusive photo cards.

A simple fee structure of just $10 base + $0.92 per album unboxed.

Place your shipping request, and let our expert team take care of the precision handling your collection deserves.

Exciting news from Blackship! We've just launched our 2-Step Checkout process, designed to give you more control and flexibility over your shipping decisions.

Choose and adjust your shipping method after we prepare your package (packing or consolidation) for international shipping and you know the final shipping price.

Decide when you're ready for us to send your package.

Enjoy up to 7 days of complimentary storage in our warehouse, allowing you to choose the best shipping time.

Ready to take control of your shipping experience? Click here to learn more about our 2-Step Check Out process and how it can benefit you.

Happy shipping,

The Blackship Team at Blackship.com

Dec 13rd, 2023

Unfortunately, Blackship will no longer accept PayPal as a payment method after Dec. 30, 2023.

This decision is part of our commitment to streamline our operations and enhance our overall service efficiency.

We recognize that this change may require an adjustment for those who have preferred using PayPal. To ensure a smooth transition, we encourage you to add a card in Billing > Payment Methods. Credit and debit card payments at Blackship are securely powered by Stripe, one of the top payment platforms in the world.

Our customer support team is available to assist you in making this transition as seamless as possible. Should you have any questions or need help, please do not hesitate to reach out.

We appreciate your understanding and continued support as we make these improvements. Thank you for being a valued part of the Blackship.com community.

Dec 13rd, 2023

We would like to inform you of an upcoming change to our services regarding the purchasing and shipping toy guns and Airsoft guns overseas.

This decision is made to ensure compliance with certain regulations and to enhance our service quality.

For toy guns that are currently in our warehouse, we want to reassure you that shipping options are still available within specific timelines:

Orders will be accepted for UPS shipping until December 25th.

Subsequently, from December 26th onward, we will exclusively use Japan Post for international shipping.

We understand the importance of these items and the holiday season, and we appreciate your understanding and cooperation during this transitional period.

For any inquiries or concerns, please feel free to reach out to our customer support team. We value your business and look forward to continuing to serve you with the best possible service.

Thank you for your understanding.