Feb 22th, 2023

We're excited to announce the launch of one of our most requested features: the option to keep the original box during shipping.

Typically, we will remove the original packaging during the packing process to consolidate items into one box and reduce shipping costs. However, we understand that some customers prefer to keep the original box for various reasons, such as collecting, reselling, or sentimental value:

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To accommodate this, we'd like to introduce a new feature that allows you to quickly request that we save the original shipping box for a specific package:

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This feature eliminates the need for customers to use the note feature, which can sometimes be overlooked by packers due to human error. So by using this new feature, you can quickly and easily indicate which package you'd like us to ship as is, without removing the original box.

We appreciate that our customers have unique preferences and needs, and we're always looking for ways to improve our service. Our team is constantly working to make incremental improvements to Blackship, and we welcome your feedback.

If you have any other suggestions for how we can improve our service, please don't hesitate to share them with us by leaving product feedback or emailing us at help@blackship.com.

We hope this new feature will make your forwarding experience with us even smoother, and we look forward to continuing to serve you in the future. :)

For more information about this feature, please check here.

Dec 23rd, 2022

We will be closed from Saturday, December 31st, 2022, to Tuesday, January 3rd, 2023.

We will resume normal operations on Wednesday, January 4th, 2023.

Please note that the shipping couriers have specific pick-up times before the holiday (see the calendar above). Any packages prepared after these times will be shipped after the holiday.

Each starting year, FedEx and DHL will increase their shipping fee by a few percentages.

For FedEx, you can see the information here: https://www.fedex.com/content/dam/fedex/eu-europe/downloads/New_AHS_QRG_November_2022.pdf.

Per January 1st, 2023, there's some extra packaging surcharge and an additional handling surcharge for packages weighing 31-68 kg for 3390 yen per package.

DHL's fee increases have not yet been announced, but we will update you once we have that information.

To avoid backlogs and higher shipping fees in the new year, it is recommended to ship packages now.

2022 is going to end soon. Thank you for trusting Blackship as your go-to-package forwarder company in Japan. We appreciate your business and look forward to continuing to serve you in the new year.

Nov 30th, 2022

As much as we like to maintain our Blackship system to make it hassle-free for everyone, we don't deny that sometimes there are some errors/bugs that needs to be fixed here and there.

Now we've made it easier for you to report this bug that goes directly to our Engineering team!

Just click ""

Choose between a screen recording or a screenshot,

And you can add a title and description that best describes the bug!

Our team will need 1-2 business days to review it, and will hopefully resolve the bug as soon as we can.

Please let us know anytime to help@blackship.com if you need more help from Support. We'll be happy to help you.

Get a 10% coupon from Melonbooks during the 2022 Blackship X Melonbooks Black Friday Campaign.

The coupon will be distributed around Dec 15 and can be used for one week after distribution. To access the coupon, you will need to login into your Melonbooks account and go to the Mypage coupon box ( クーポンBOX).

⚠️ Melonbooks may change the coupon distribution date. Please check the Melonbooks website for the most up-to-date information regarding the campaign.

In addition to the above campaign, we are reducing our Consolidation Fee by 50% between Nov 25 and Dec 2, 2022.

Read more details about the Consolidation Fee promotion.

Attention Blackship Passengers: We invite you to join us on Blackship Black Friday promotion week.

Same as last year, starting on Black Friday, get half price on Consolidation Fee for a whole week!

Blackship's Consolidation fee is discounted by for Shipping Requests placed between (all time zone).

Due to the high number of requests during the Black Friday week, we might finish your package for shipment after Dec 2. However, you are still eligible for the promotion if you make the shipping request within the above period.

We have been getting ready and are re-programming our Blackship Bots to process your Black Friday consolidation requests. 🤩

Ship as many as your packages to Blackship to take advantage of the promotion~!

Nov 14th, 2022

Last time, we added the feature to add the inbound domestic tracking number in package details, and we have received much feedback from our customers who enjoyed it!

But we also have some additional feedback from a few customers and thus improved the feature so that the tracking number would be added outside the package details (on the mailbox screen).

This way, it would make it easier to spot a package and confirm what has arrived and what has not without you having to click the package details individually.

We hope that this addition makes things more easier for you, and don't hesitate to post your feedback. We will be working on this one by one ^^

Nov 2nd, 2022

We have great news that some of our customers have been waiting for!

Starting today (Nov 2nd), Japan Post resumes their EMS service, and also some of their Seamail and Airmail services to some countries, such as:

We have updated our shipping method selection to reflect this change, and we hope Japan Post will resume its service to other countries soon!

Please read more details here

Sept 26th, 2022

Thanks to the support of all Blackship customers, we have decided to add more business days to cater to the needs for the speedy delivery and to maintain the quality of our service.

Starting next week, (October 1st), , which means we are receiving deliveries and shipping packages on Saturday as well. ^^

*Our Customer Support team will operate on Mon-Fri only, but someone should be able to help you if you have an urgent matter on Saturday.

We hope this addition will help us to serve you better. Please feel free to ship us more and more packages!

Thanks for being a wonderful Blackship Customers. ^^

Have a nice day everyone~!

Sept 9th, 2022

Finally, we were able to launch one of these most requested features from you, which is for the system to automatically add the domestic tracking number directly to the package details.

This way, you won't have to struggle to see the picture to find which number combination is the tracking number for your package. (Only packages received from today will have the automatic tracking number details).

We hope this change will help you identify your package much smoother, especially for those who regularly ship many packages to us!

We are constantly working to make more improvements in Blackship bit by bit, so don't hesitate to put more product feedback or send us an email to help@blackship.com.

Things might be a bit slow since our team is still small, but please know that we hear your feedback. ^^

July 29th, 2022

Starting today (July 29th), Japan Post resumes their EMS service and Airmail service shipping to and some other countries.

We have updated our shipping method selection to reflect this change, and we hope Japan Post will resume its service to other countries soon!

Please read more details here