Roadmap
Changelog
New Feature: Bug Report
new
Nov 30th, 2022
As much as we like to maintain our Blackship system to make it hassle-free for everyone, we don't deny that sometimes there are some errors/bugs that needs to be fixed here and there.
Now we've made it easier for you to report this bug that goes directly to our Engineering team!
Just click "
report a bug.
"
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Choose between a screen recording or a screenshot,
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And you can add a title and description that best describes the bug!
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Our team will need 1-2 business days to review it, and will hopefully resolve the bug as soon as we can.
Please let us know anytime to help@blackship.com if you need more help from Support. We'll be happy to help you.
Blackship x Melonbooks Promotion for Black Friday
new
Promotion
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Get a 10% coupon from Melonbooks during the 2022 Blackship X Melonbooks Black Friday Campaign.
How It Works
  • Spend 5,000 yen or more from Melonbooks from Nov 25 to Dec 7
  • Forward your package to Blackship
  • Melonbooks will release a 10% off coupon to your Coupon Box by Dec 15.
The coupon will be distributed around Dec 15 and can be used for one week after distribution. To access the coupon, you will need to login into your Melonbooks account and go to the Mypage coupon box ( クーポンBOX).
Campaign Conditions
  • The coupon will only be distributed to customers who place an order above ¥5,000 (tax included but not including shipping) between Nov 25 to Dec 7
  • Coupon discount: 10% off
  • Coupon distribution date: Dec 15, 2022
  • Coupon validity period: One week after distribution
⚠️ Melonbooks may change the coupon distribution date. Please check the Melonbooks website for the most up-to-date information regarding the campaign.
But wait! There's more!
In addition to the above campaign, we are reducing our Consolidation Fee by 50% between Nov 25 and Dec 2, 2022.
Read more details about the Consolidation Fee promotion.
Blackship Black Friday's Promotion 2022
new
improved
Attention Blackship Passengers: We invite you to join us on Blackship Black Friday promotion week.
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Same as last year, starting on Black Friday, get half price on Consolidation Fee for a whole week!
Limited Time Offer
Blackship's Consolidation fee is discounted by
50%
for Shipping Requests placed between
Nov 25 (FRI), 2022, and Dec 2 (FRI), 2022
(all time zone).
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Due to the high number of requests during the Black Friday week, we might finish your package for shipment after Dec 2. However, you are still eligible for the promotion if you make the shipping request within the above period.
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We have been getting ready and are re-programming our Blackship Bots to process your Black Friday consolidation requests. 🤩
Ship as many as your packages to Blackship to take advantage of the promotion~!
Updated Version: Inbound domestic tracking number in package details
new
Nov 14th, 2022
Last time, we added the feature to add the inbound domestic tracking number in package details, and we have received much feedback from our customers who enjoyed it!
But we also have some additional feedback from a few customers and thus improved the feature so that the tracking number would be added outside the package details (on the mailbox screen).
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This way, it would make it easier to spot a package and confirm what has arrived and what has not without you having to click the package details individually.
We hope that this addition makes things more easier for you, and don't hesitate to post your feedback. We will be working on this one by one ^^
Japan Post Shipping updates - EMS and Seamail service resumes to some countries
new
Information
Nov 2nd, 2022
We have great news that some of our customers have been waiting for!
Starting today (Nov 2nd), Japan Post resumes their EMS service, and also some of their Seamail and Airmail services to some countries, such as:
  • Canada
  • India
  • Finland
  • Brazil
  • Chile
  • Peru
  • Romania
We have updated our shipping method selection to reflect this change, and we hope Japan Post will resume its service to other countries soon!
Please read more details here
We're open on Saturday. ^^
new
improved
Sept 26th, 2022
Thanks to the support of all Blackship customers, we have decided to add more business days to cater to the needs for the speedy delivery and to maintain the quality of our service.
Starting next week, (October 1st),
our fulfillment center will operate from Mon-Sat, six days a week (except national holidays)
, which means we are receiving deliveries and shipping packages on Saturday as well. ^^
*Our Customer Support team will operate on Mon-Fri only, but someone should be able to help you if you have an urgent matter on Saturday.
We hope this addition will help us to serve you better. Please feel free to ship us more and more packages!
Thanks for being a wonderful Blackship Customers. ^^
Have a nice day everyone~!
New: inbound domestic tracking number in package details
new
improved
Sept 9th, 2022
Finally, we were able to launch one of these most requested features from you, which is for the system to automatically add the domestic tracking number directly to the package details.
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This way, you won't have to struggle to see the picture to find which number combination is the tracking number for your package. (Only packages received from today will have the automatic tracking number details).
We hope this change will help you identify your package much smoother, especially for those who regularly ship many packages to us!
We are constantly working to make more improvements in Blackship bit by bit, so don't hesitate to put more product feedback or send us an email to help@blackship.com.
Things might be a bit slow since our team is still small, but please know that we hear your feedback. ^^
Japan Post Shipping updates - EMS and resumes in Australia and China
new
Information
July 29th, 2022
Starting today (July 29th), Japan Post resumes their EMS service and Airmail service shipping to
Australia, China,
and some other countries.
We have updated our shipping method selection to reflect this change, and we hope Japan Post will resume its service to other countries soon!
Please read more details here
Summer Sale in Japan is happening now!
new
Information
Promotion
July 28th, 2022
In Japan, July is the time when the heat and humidity seriously start increasing. But it’s not all bad as it’s also the time when many shops hold their annual summer sales (サマーセール). While the sales mainly occur during July, some extend to August and present a great opportunity to find special deals.
We have a short list of stores currently having summer sales
ABC Mart: One of Japan's most famous footwear companies.
GU: Uniqlo's sister company. They sell stylish yet affordable clothes.
Mitsukoshi Isetan: One of Japan’s leading department stores, where you can find various items on sale.
Magaseek: Online fashion store that sells products from many famous brands. Such as, Samantha Thavasa, Wego, Earth, Snidel, Axes Femme, Adidas, Asics, and many more!
Punyus: Online fashion store that sells many trendy products.
The Square Enix Store: The official shop for Final Fantasy, Kingdom Hearts, Dragon Quest, soundtracks, merchandise, and video games.
Please note that the summer sales for many of these stores will end by July 31st, Japan standard time, or in the following few days. So it's best to make use of the deal now!
Collect Blackship Packing card!
new
Information
July 14th, 2022
For every package you ship from today onwards (July 14th), you will get a limited collectible Blackship card which will be stamped and signed by the packing staff who was in charge of preparing your package for shipment.
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There are three different models on the back of the card, and you will get a random card inside each of your package.
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Our team is well-trained and committed to delivering your package with the same quality. However, if you ship using Blackship all this time, you might notice some distinct differences in the packing style of other staff. By knowing our staff's name and who prepare your specific package, we hope you can get to know our team better.^^
If you are happy with your package, feel free to share your haul and mention us on Twitter or Instagram ! Or, please let us know your review about us in TrustPilot.
If you have any questions, please check our help article or email us anytime at help@blackship.com.
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