Exciting news from Blackship! We've just launched our 2-Step Checkout process, designed to give you more control and flexibility over your shipping decisions.

Choose and adjust your shipping method after we prepare your package (packing or consolidation) for international shipping and you know the final shipping price.

Decide when you're ready for us to send your package.

Enjoy up to 7 days of complimentary storage in our warehouse, allowing you to choose the best shipping time.

Ready to take control of your shipping experience? Click here to learn more about our 2-Step Check Out process and how it can benefit you.

Happy shipping,

The Blackship Team at Blackship.com

Dec 13rd, 2023

Unfortunately, Blackship will no longer accept PayPal as a payment method after Dec. 30, 2023.

This decision is part of our commitment to streamline our operations and enhance our overall service efficiency.

We recognize that this change may require an adjustment for those who have preferred using PayPal. To ensure a smooth transition, we encourage you to add a card in Billing > Payment Methods. Credit and debit card payments at Blackship are securely powered by Stripe, one of the top payment platforms in the world.

Our customer support team is available to assist you in making this transition as seamless as possible. Should you have any questions or need help, please do not hesitate to reach out.

We appreciate your understanding and continued support as we make these improvements. Thank you for being a valued part of the Blackship.com community.

Dec 13rd, 2023

We would like to inform you of an upcoming change to our services regarding the purchasing and shipping toy guns and Airsoft guns overseas.

This decision is made to ensure compliance with certain regulations and to enhance our service quality.

For toy guns that are currently in our warehouse, we want to reassure you that shipping options are still available within specific timelines:

Orders will be accepted for UPS shipping until December 25th.

Subsequently, from December 26th onward, we will exclusively use Japan Post for international shipping.

We understand the importance of these items and the holiday season, and we appreciate your understanding and cooperation during this transitional period.

For any inquiries or concerns, please feel free to reach out to our customer support team. We value your business and look forward to continuing to serve you with the best possible service.

Thank you for your understanding.

Oct 1st, 2023

We are excited to share some long-awaited news with our customers! In the wake of the COVID-19 pandemic, several cheaper shipping options, notably the small packet service by Japan Post, were temporarily suspended across many countries. Some of these services have remained unavailable to some countries even after the pandemic's getting better over time.

Finally, effective October 1st 2023, we are pleased to announce that Japan Post has officially resumed its small packet airmail service to many countries. Additionally, they have also resumed some parcel airmail and EMS options to specific countries, such as:

And many more!

We have updated our shipping method selection to reflect this change, and we hope Japan Post will resume its service to other countries soon!

Please read more details here.

Our continuous effort to enhance your Blackship experience has made it easier than ever to customize your email notifications. Now, you can easily tailor your email settings by clicking on in the Blackship menu.

We understand the importance of keeping you informed in a way that suits your preferences.

To achieve this, we've crafted three distinct subscription themes within our subscription center, each designed to cater to your unique needs. Among these options, we recommend subscribing to the By doing so, you gain access to exclusive insights and opportunities to influence the direction of our product actively.

But that's not all. We have big plans to send out an annual survey soon, and we want you to participate. This survey will delve deep into your thoughts, opinions, and feedback about Blackship. Your insights are not just valuable; they are instrumental in shaping our product to align perfectly with your needs and desires.

We're looking forward to learning from you and making Blackship an even better platform based on your insights. Thank you for being a valued member of our Blackship family!

September 20th, 2023

We have received significant feedback from our customers who expressed the need for invoices, particularly the invoice for Blackship's service fees. (Including shipping fee, consolidation fee, and other service fees).

This demand has been especially big among our European customers, who often require these invoices for various purposes, including customs clearance (to match the amount charged with their card) and for business and accounting needs, particularly for our B2B customers.

We are pleased to inform you that we have now taken steps to simplify this process for you. Upon successful charging of your payment method for your shipment, you will receive an email notification with the subject This email will contain an easily accessible PDF attachment of your invoice, making it convenient for you to retrieve your records.

We are committed to continuously improving our services and meeting your needs. If you have any further suggestions or requirements, please do not hesitate to contact us via help@blackship.com. Your feedback is highly valued and helps us enhance your experience with Blackship.

Upon your package's arrival at our facility, we'll start by measuring its dimensions and capturing a photograph of the outer box alongside other packages received within the day.

This process typically takes around one business day, so please keep in mind that this could result in a slight time gap between your package's arrival at our facility and its final placement in your mailbox. Once this process is complete, we'll promptly send you an email notification, and allowing you to make your shipping request.

We're committed to finishing service requests (including consolidation and shipping requests) for most packages within 2-3 business days (excluding the weekend).

Should time be of the essence for your shipping requirements, we're pleased to offer Express Processing, which for our valued "Whales" who subscribed to our Blackship Rewards Program, this service comes as a complimentary perk.

Express Processing puts your package at the front of the line, ensuring that it is consolidated and packed before other packages NOT under express processing lines. We will expedite handling your packages, with the majority of packages and requests tended to in 1 business day.

However, it's important to note that while we prioritize Express Processing requests, we cannot guarantee specific timeframes. This applies to both our esteemed "Whales" and those not enrolled in the program.

Please be aware that our standard turnaround times are indicative and not contractually binding. While we strive to uphold this timeline, unforeseen factors like bad weather, Japanese Public holidays, temporary staffing shortages, and surges in package volume due to the busy season can lead to slight delays. We understand the importance of timeliness and will strive our best to ship out your package as soon as possible, yet due to the intricate nature of logistics and various external factors; we cannot offer compensation or discounts for any resultant delays.

We're dedicated to providing you with a seamless experience and keeping you informed at every step. If you have further questions or require clarification, don't hesitate to get in touch with us to help@blackship.com.

July 27th, 2023

Due to some recent events that have happened, we'd like to take some time to update you on our Terms and Conditions regarding Purchases, Prohibited Items, and Shipment.

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Please ensure that you provide your correct Japan address and include your mailbox number (the six-digit number starting with K) in the address. Failure to do so may result in delays in receiving your package. If you notice that you have not received your package in your mailbox, please contact us immediately to claim your package.

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While we do attempt to help our customers avoid costly mistakes, such as warning you about the prohibited item issues that we are aware of, there are hundreds of countries with complex customs rules governing tens of thousands of categories of items, and those rules can change from day to day. So please do your own research about what's prohibited or not to ship to your country and that

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We take pride in providing you with quality products and services. This will allow us to process your claim in a timely and efficient manner. After 10 days, we regret that we will be unable to process any claims related to your package. We appreciate your understanding in this matter.

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Please check our other Terms and Conditions in the link here.

Thanks for your understanding. And we look forward to serving you better.

July 5th, 2023

Have anyone received a box with the newly rebranded Blackship tape?

We recently launched our newly rebranded tape, which is designed to improve the shipping experience for customers. It offers enhanced security, easy identification, and reinforces the Blackship brand, ensuring reliable and efficient package delivery.

This rebranded Blackship tape features a durable adhesive that provides superior sealing, safeguarding packages against tampering and ensuring their safe arrival. Customers can trust that their items will remain protected throughout the shipping process.

Additionally, the Blackship logo is also prominently displayed on the tape, which serves as a recognizable symbol of trust and reliability. This branding opportunity represents Blackship's commitment to excellence and enhances the professional image of businesses and individuals who use the service.

Moreover, the tape's distinct colors and design elements make it easily identifiable during handling and delivery. This ensures smooth and efficient processing by shipping carriers and logistics partners, minimizing the risk of misplacement or delays.

Image: Together with our sister company, Japan Rabbit

Hope you like our new branded tape!

April 21st, 2023

Our office will be closed during the upcoming Golden Week Holidays in Japan from 29 April and 3 - 5 May.

Please note that there will be no package shipment on these days.

If you have an urgent shipment, we recommend that you make your request earlier to avoid backlogs. Packages received on these days will automatically be scheduled for delivery on the next business day.

Please note that we will begin responding to emails and inquiries on Monday, May 8th. We apologize for any inconvenience this may cause, and thank you for your understanding and continued support.